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Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

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after updating on Ubuntu snap 24.02 FF won't open. need passwords etc saved it

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civilizationmustend
civilizationmustend

Updated January 18 on Linux Ubuntu desktop 24.02 snap but FF won't open. Want passwords etc. so not want to delete. How in update or what do?

Updated January 18 on Linux Ubuntu desktop 24.02 snap but FF won't open. Want passwords etc. so not want to delete. How in update or what do?

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jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor

You need to look at the logs to see what's happening when you try to open Firefox from your distro. Try downloading Firefox from Mozilla. Download, unzip, and run firefox-bin from the folder and see if you have the same issue. https://www.mozilla.org/en-US/firefox/all/#product-desktop-release

civilizationmustend
civilizationmustend Fraacheigener

Hi. Thanks. But asking how to go back b4 updating. And how see log you said? I know about direct download. I need passwords etc. Thanks

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor

You're going to run Firefox from Mozilla and then see if it can import data from your distro version. Run the below cmd to generate a log file called firefox_debug.txt.

strace -t -o firefox_debug.txt firefox &

See screenshot of file that show Firefox exited normally. The log file will be in the working directory that you run the cmd in.

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