Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Spam file

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  • Lêste antwurd fan david

Thunderbird sends me spam reports, but I cannot open the mails considered to be spam, nor do I habe a spam file. I only have a junk file, but this does not contain the mails considered to be spam in the spam reports I get. Recently I received several mails I could not open because they ended up as spam. Why do I have a junk file, but not a spam file where I can decide if the mails are spam or not?

Thunderbird sends me spam reports, but I cannot open the mails considered to be spam, nor do I habe a spam file. I only have a junk file, but this does not contain the mails considered to be spam in the spam reports I get. Recently I received several mails I could not open because they ended up as spam. Why do I have a junk file, but not a spam file where I can decide if the mails are spam or not?

Keazen oplossing

This follows my interpretation. That doesn't come from Thunderbird, but from 1und1.de, which is likely your internet/email provider. I do not know their options, but you will probably need to sign in online and locate the option to include spam in your mail instead of summarizing it for you.

Dit antwurd yn kontekst lêze 👍 1

Alle antwurden (3)

Are these spam reports prepared by your email provider? That might indicate the suspected emails are being withheld at the server as a service to you. Possibly, a screenshot of a spam report may clarify that.

This is the screenshot of my spam report (see images)

Keazen oplossing

This follows my interpretation. That doesn't come from Thunderbird, but from 1und1.de, which is likely your internet/email provider. I do not know their options, but you will probably need to sign in online and locate the option to include spam in your mail instead of summarizing it for you.

In fraach stelle

Jo moatte jo oanmelde by jo account om op berjochten te antwurdzjen. Stel in nije fraach as jo noch gjin account hawwe.