Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo
Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.
Oplost Argivearre

Lost all saved passwords

Md.Ashraful

Hello I am facing a problem hope you can help me. I just factory reset my phone and install firefox again with my account but it didn't access or sync all my saved password.

Please help 🙏😭.

Hello I am facing a problem hope you can help me. I just factory reset my phone and install firefox again with my account but it didn't access or sync all my saved password. Please help 🙏😭.

Alle antwurden (4)

Hi

Do you have them in the second device that you had connected to Firefox Sync?

Keazen oplossing

Hello I am new to this( support😓 )[but using firefox since 2019] because of that I didn't saw previous question and answer. After seeing {https://support.mozilla.org/en-US/questions/1271951} this I think I also have this problem. I also was use sync as backup all the time because that always worked . But at that question I saw that if I didn't backup my password I can't recover it 😭.

But I also don't know how to backup. I tried to screenshot/copy it but because of privacy policy I couldn't.

Now I want to know if I can recover it now any way.

Bewurke troch Md.Ashraful op

Hi

That previous answer still holds true. I am very sorry, but if you have not had them synced to another copy of Firefox, it will not be possible to recover them.

Thank you for letting me know Also for your time and help 😇.