Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

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Firefox previous data retrieval

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Fei Shi

Firefox did an automatic update today. But now all of my saved bookmarks, saved passwords and items are gone in the new version. How can I retrieve them or return to my previous version of firefox?

Firefox did an automatic update today. But now all of my saved bookmarks, saved passwords and items are gone in the new version. How can I retrieve them or return to my previous version of firefox?

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Keazen oplossing

It sounds like Firefox created a new profile. In the browser go to about:support, open your profile folder, and then go up 1 folder to see if there's more than 1. Also check the date time stamp on the folders. If there is another profile, you can also just go to about:profiles in browser and switch to that profile. This seems to be a popular issue in the forum.

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