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Deleting emails on Thunderbird Mobile deletes on device only, but not on server

  • 3 antwurd
  • 2 hawwe dit probleem
  • 11 werjeftes
  • Lêste antwurd fan geckofish52

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Thunderbird Mobile was installed 1 hour ago. Deleting emails on Thunderbird Mobile deletes on device only, but not on server. Accounts have been imported from desktop version. Server types are IMAP Mail Server.

Thunderbird Mobile was installed 1 hour ago. Deleting emails on Thunderbird Mobile deletes on device only, but not on server. Accounts have been imported from desktop version. Server types are IMAP Mail Server.

Alle antwurden (3)

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Hello,

I am experiencing the exact same issue on Android under the same circumstances.

I have:

  • Not yet attempted to log out or log back in
  • Re-enabled android service apps that I had disabled.

On Pixel 8 Pro with Android 15

Behelpsum?

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Hello,

in the meanwhile I found the related settings. As I'm from Germany I found it under:

Einstellungen / Account auswählen / Kontoeinstellungen / E-mails abrufen / Beim Löschen von Nachrichten / Auch auf Server löschen

In English I hope it will be like following: Settings / Select account (do it for each account) / Account settings / Retrieve emails / When deleting messages / Also delete on server

Behelpsum?

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Thank you! "Also delete on server" was the correct setting that fixed the issue.

Perhaps I am missing something about how people typically use Thunderbird, but this does not seems like a "sane default" to me...

Behelpsum?

In fraach stelle

Jo moatte jo oanmelde by jo account om op berjochten te antwurdzjen. Stel in nije fraach as jo noch gjin account hawwe.