Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

There are NO e-mails after changing 'Password' and kept asking 'password' over, over again

  • 1 antwurd
  • 0 hawwe dit probleem
  • Lêste antwurd fan Matt

more options

Hello: There are four(4) different e-mail accounts on my Thunderbird and asking 'New Password' in the rectangular box popping up. I changed one of my passwords(main account) by accessing my provider(Xfinity). However, when I attempted to access my e-mail. there is no e-mails and kept asking 'Password' which I typed a rectangular box popping up in the middle of the screen. Also, there is NO Thunderbird when opening-up Thunderbird. Just 'octopus' figure I can see. How to access my e-mail(one of my accounts...main account)? Thanks a help in advance.

Hello: There are four(4) different e-mail accounts on my Thunderbird and asking 'New Password' in the rectangular box popping up. I changed one of my passwords(main account) by accessing my provider(Xfinity). However, when I attempted to access my e-mail. there is no e-mails and kept asking 'Password' which I typed a rectangular box popping up in the middle of the screen. Also, there is NO Thunderbird when opening-up Thunderbird. Just 'octopus' figure I can see. How to access my e-mail(one of my accounts...main account)? Thanks a help in advance.

Alle antwurden (1)

more options

It sounds like you have lost your profile and it is asking you to set everything up again.

The only time I am aware this image is displayed is to the right of the prompt to Set up your Existing email address, so that is at complete odds with your statement.
However, when I attempted to access my e-mail. there is no e-mails and kept asking 'Password' which I typed a rectangular box popping up in the middle of the screen.
as a new profile will not be asking for anything.

So can you please clarify exactly what is happening? Are you being asked for passwords? Is this tab appearing and nothing else?

Behelpsum?

In fraach stelle

Jo moatte jo oanmelde by jo account om op berjochten te antwurdzjen. Stel in nije fraach as jo noch gjin account hawwe.