Avatar for Username

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Learn More

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

Docx links from Onedrive fail to open

  • 3 antwurd
  • 1 hat dit probleem
  • 22 werjeftes
  • Lêste antwurd fan 13pgus

13pgus
13pgus
more options

A DOCX link sent from a Onedrive account by email to my account on Thunderbird opens blank screen in FIrefox and other browsers, but will open the file in MS Word 'if I use MS Edge browser. Why?

A DOCX link sent from a Onedrive account by email to my account on Thunderbird opens blank screen in FIrefox and other browsers, but will open the file in MS Word 'if I use MS Edge browser. Why?

Keazen oplossing

Can you try the same steps using Windows 10 Mail app instead of Thunderbird to verify? I only have Thunderbird in Linux and will switch back and test.

Dit antwurd yn kontekst lêze 👍 0

Alle antwurden (3)

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
more options

Keazen oplossing

Can you try the same steps using Windows 10 Mail app instead of Thunderbird to verify? I only have Thunderbird in Linux and will switch back and test.

Bewurke troch jonzn4SUSE op

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
more options

I just tried it in Linux it works fine. see screenshot Can you provide screenshots of the issue?

13pgus
13pgus Fraacheigener
more options

Hello there,

Thanks for replying.

I have been in contact with Microsoft about some Onedrive issues I was having (which is where the link navigates to) and I believe this was the root cause of the problem. Now that the Onedrive issues are fixed the process is working as I would expect. It seems that the issues with Onedrive were the limiting factor and now it works correctly on Thunderbird->FIrefox and using the Win10 mail app and direct pasting a link into Chrome.

Thanks for your help.