Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

Mozilla VPN payment failed

  • 1 antwurd
  • 1 hat dit probleem
  • 44 werjeftes
  • Lêste antwurd fan Andrew
  • Argivearre

Hi, I tried subscribing to Mozilla VPN via Firefox focus mobile with my credit card. I had a payment failed transaction but my credit card was deducted for the usd4.99 transaction anyway.

Please have someone contact me to resolve it.

What a nightmare trying to subscribe to Mozilla VPN!

Hi, I tried subscribing to Mozilla VPN via Firefox focus mobile with my credit card. I had a payment failed transaction but my credit card was deducted for the usd4.99 transaction anyway. Please have someone contact me to resolve it. What a nightmare trying to subscribe to Mozilla VPN!

Alle antwurden (1)

Please contact the VPN team so they can trace if the payment went through. See Help, I still have questions about Mozilla VPN

Alternatively, you can try messaging /user/evhenry.