Avatar for Username

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Learn More

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

Why can't I play a purchased video on Amazon?

  • 1 antwurd
  • 2 hawwe dit probleem
  • 8 werjeftes
  • Lêste antwurd fan Shadow110

JamesGrantGoldin
JamesGrantGoldin
more options

I keep getting this response: A later version of Mozilla Firefox is required for Amazon Video. To update, click the menu button (three horizontal stripes) on the web browser toolbar, click About Firefox, and then click Restart to update Firefox.

When I click on About Firefox I'm told that I'm up to date - no restart is available,

I keep getting this response: A later version of Mozilla Firefox is required for Amazon Video. To update, click the menu button (three horizontal stripes) on the web browser toolbar, click About Firefox, and then click Restart to update Firefox. When I click on About Firefox I'm told that I'm up to date - no restart is available,

Alle antwurden (1)

Shadow110
Shadow110
more options

Try clearing your cache and all Amazon related cookies. Test .............

In Firefox Safe mode these changes are effective:

  • all extensions are disabled (about:addons)
  • default theme is used (no persona)
  • userChrome.css and userContent.css are ignored (chrome folder)
  • default toolbar layout is used (file: localstore-safe.rdf)
  • Javascript JIT compilers are disabled (prefs: javascript.options.*jit)
  • hardware acceleration is disabled (Options > Advanced > General)
  • plugins are not affected
  • preferences are not affected

TEST............