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Cleared recipient email address(s), still using old dns - email sent being rejected?

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dittytv
dittytv

I have a client i regularly email to (Exchange), who recently switched mail hosting providers. they have new mx/autodisc rec's setup and is working for all but me, on thunderbird (i can send/rec to these same addresses for example in gmail fine). cleared cache, etc - seems to be a stored dns/pointer issue, that is going to their old mail servers?

Any help appreciated. Thanks

I have a client i regularly email to (Exchange), who recently switched mail hosting providers. they have new mx/autodisc rec's setup and is working for all but me, on thunderbird (i can send/rec to these same addresses for example in gmail fine). cleared cache, etc - seems to be a stored dns/pointer issue, that is going to their old mail servers? Any help appreciated. Thanks

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Matt
Matt
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My guess is your dns server has not received the update. Try resetting your DNS server to that supplied by Google. 8.8.8.8 and 8.8.4.4 See https://developers.google.com/speed/public-dns/docs/using