Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

When watching a video on a web page, I get closed captioning but don't hear the voices - how do I stop captioning and hear the voices?

  • 3 antwurd
  • 1 hat dit probleem
  • 10 werjeftes
  • Lêste antwurd fan FredMcD

more options

When I click to view a video on a web page, I hear the music on the video but not the voices. Instead I get closed captioning of what is said. I want to hear it instead.

When I click to view a video on a web page, I hear the music on the video but not the voices. Instead I get closed captioning of what is said. I want to hear it instead.

Alle antwurden (3)

more options

Please provide links that we can check out.

check this:

  • see if there are updates for your graphics drive drivers

https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)

https://forums.adobe.com/message/4468493#TemporaryWorkaround

  • disable hardware acceleration in the Flash plugin

https://forums.adobe.com/thread/891337 See also:

more options

Thank you for the response, I will try your solutions.

Here's the link of the video in question I was watching: http://www.americastestkitchen.com/episode/463-favorite-ways-with-the-catch-of-the-day?j=4089&e=pjlofgren3@gmail.com&l=26_HTML&u=1427676&mid=7211371&jb=393&sk=4E75281F62BC0436E4D65E8D9214CAAF&extcode=LK15K2AAA&sourcekey=CK15102AA&cds_response_key=&cds_tracking_code=&tag=atk-registrants-20&atc=atkreg

I view this same video on another computer with the Google browser and it works fine.

more options

Ahh. Load the page. Let the clip start. Move the mouse to the bottom right of the video and press the "Closed Caption" button.