Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Learn More

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

I had to do a cold shutdown on my PC after it froze while watching video on Hulu. How do I prevent this in the future?

  • 5 antwurd
  • 4 hawwe dit probleem
  • 9 werjeftes
  • Lêste antwurd fan timshome

more options

I was watching video on Hulu, when my PC froze. The PC was making a loud humming sound while it froze.

I was watching video on Hulu, when my PC froze. The PC was making a loud humming sound while it froze.

Alle antwurden (5)

more options

Try these troubleshooting steps:

Crashes or other problems with certain multimedia content in Firefox (such as Flash videos, animations or games) can often be resolved by performing the steps in these Knowledge Base articles:

Please tell us if this helped!'

more options

The failure of my adobe flash plug-in has never froze my PC. This type of failure would just kill the video. Also, the video was the only thing running at the time of freezing.

more options

check this:

  • see if there are updates for your graphics drive drivers

https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)

https://forums.adobe.com/message/4468493#TemporaryWorkaround

  • disable hardware acceleration in the Flash plugin

https://forums.adobe.com/thread/891337 See also:

more options

If the operating system crashes or hangs then this means that there is a problem with other Windows components like device drivers or services that are running.

Make sure that you have the latest updates of all components and that you security software in fully compatible with current Firefox releases.

more options

I have Windows 7. I receive regular Windows updates. My firewall is ZoneAlarm, from whom I receive regular updates.