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thurderbird freezes when lauched using windows 8.1

  • 3 antwurd
  • 2 hawwe dit probleem
  • 1 werjefte
  • Lêste antwurd fan Wayne Mery

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I am using the latest verision of thurderbird on a windows 8.1 laptop. I launch thurderbird and then it freezes?

I am using the latest verision of thurderbird on a windows 8.1 laptop. I launch thurderbird and then it freezes?

Keazen oplossing

Please start thunderbird in safe mode - http://support.mozillamessaging.com/en-US/kb/safe-mode

Does problem go away?

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Keazen oplossing

Please start thunderbird in safe mode - http://support.mozillamessaging.com/en-US/kb/safe-mode

Does problem go away?

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kpreston247 said

I am using the latest verision of thurderbird on a windows 8.1 laptop. I launch thurderbird and then it freezes?

Thanks Wayne. Starting Thurderbird in safe mode worked. However is different in starting in safe mode vs reg mode? Thanks.

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Please disable acceleration at tools, options, advanced, general and restart

Better?