Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo
Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.
Argivearre

I've got Thunderbird 38.0.1 and it's very slow and says 'Not responding' ' most of the time. I use MSE AV and have Windows 8

Thunderbird Probleemoplossing
paulr55 beäntwurde
paulr55
paulr55

It is very slow and often says 'Downloading xxxx of xxxxxx in All Mail'. It is almost unusable as it's become very slow over last month or so.

It is very slow and often says 'Downloading xxxx of xxxxxx in All Mail'. It is almost unusable as it's become very slow over last month or so.

Alle antwurden (4)

christ1
christ1
  • Top 25 Contributor
  • Moderator

Try to start *Windows* in safe mode with networking enabled.

- Win8 http://windows.microsoft.com/en-US/windows-8/windows-startup-settings-including-safe-mode

- Win7 http://windows.microsoft.com/en-US/windows7/Start-your-computer-in-safe-mode

- XP http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/boot_failsafe.mspx

Still in Windows safe mode, start Thunderbird in safe mode.

- https://support.mozilla.org/en-US/kb/safe-mode

Does the problem go away?

paulr55
paulr55 Fraacheigener

Thanks Christ1 but what do I do after starting in safe mode?

Zenos
Zenos

Use Thunderbird. See if it behaves properly (or "better").

"All Mail" says to me that this is a gmail account. I think that you don't need to synchronize or subscribe to this particular folder. There's very little in All Mail that you won't also see in other folders.

Of course, not downloading All Mail isn't a fix for a real problem. But if you have a connection which is slow or has limited bandwidth, All Mail is something you don't really need.

paulr55
paulr55 Fraacheigener

Thanks Zenos. That does seem logical. I'll give it a try and let you know what happens. I have already tried compacting folders + re start with add-ons disabled + done various anti malware scans + disabled MSE anti virus and none of these made a difference.