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My Sync account doesn't work

  • 2 antwurd
  • 9 hawwe dit probleem
  • 11 werjeftes
  • Lêste antwurd fan CyrilRobert

CyrilRobert
CyrilRobert
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Hello,

Following the update firefox, Firefox did not work properly. I reinstalled Firefox and when I want to configure Sync, it says my account does not exist. My account is set out on other Firefox on other computers. If I want reset my password it says my account does not exist.

How to find my account ?

Thank you.

Hello, Following the update firefox, Firefox did not work properly. I reinstalled Firefox and when I want to configure Sync, it says my account does not exist. My account is set out on other Firefox on other computers. If I want reset my password it says my account does not exist. How to find my account ? Thank you.

Keazen oplossing

hello CyrilRobert, firefox 29 and above use a new sync signup system that is incompatible with accounts set up priorly. please refer to Sync your Firefox bookmarks, history, passwords and more

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philipp
philipp
  • Moderator
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Keazen oplossing

hello CyrilRobert, firefox 29 and above use a new sync signup system that is incompatible with accounts set up priorly. please refer to Sync your Firefox bookmarks, history, passwords and more

CyrilRobert
CyrilRobert Fraacheigener
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Thank you