Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus
Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.
Archivé

why does my mail get returned from some email addresses

Thunderbird Autre
Matt a répondu
3DEvents
3DEvents

When I send email to one particular email address, even though I have not been blocked, the email gets bounced back to me. Why is that and how can I solve it?

When I send email to one particular email address, even though I have not been blocked, the email gets bounced back to me. Why is that and how can I solve it?

Toutes les réponses (3)

christ1
christ1
  • Top 25 Contributor
  • Moderator

What is the exact error you get?

3DEvents
3DEvents Auteur de la question

The mail server returns the mail as not able to be delivered and tells me it is a permanent error. The email address is correct. I have been given another company email address to send to and that has the same end result. I am not blocked by them and all my other emails are being sent to their destinations. What else can I say?

Matt
Matt
  • Top 25 Contributor

You can post the error verbatim. as a delivery failure notification contains reasons and error codes. Is contains more that "not able to be delivered" and "a permanent error"

Also what email provider are you using? My guess is it is a hosted domain. If that is the case, who is your host and what is the domain name?