Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

Just keep getting message must reboot to complete previous update cant uninstall or do clean install on top

  • 1 réponse
  • 2 ont ce problème
  • 1 vue
  • Dernière réponse par John99

DuncanR
DuncanR
more options

Only showing version 18.0 in any add remove or uninstallers. in program files or search cant find 18.0 just 20.0. Can find failed update for 17.0 in history. starting to affect other programs Regards Duncan.

Only showing version 18.0 in any add remove or uninstallers. in program files or search cant find 18.0 just 20.0. Can find failed update for 17.0 in history. starting to affect other programs Regards Duncan.

Toutes les réponses (1)

John99
John99
more options

You appear to be on Firefox 20.x which is possibly correct. Windows Firefox should by now be Firefox 20.0.1

  • Use Firefox button -> Help -> Troubleshooting information to confirm the actual version you are using.

This article is old but AFAIK still accurate, and explains how to delete updates before they complete.

I am not sure what you are seeing that affects other programs.

You may need to review settings on any security related software you are using, as that could be preventing or reversing updates. Also possibly other programs running whilst you update could cause problems.