Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus
Résolu Archivé

I keep getting a Firefox software update, but it never finishes loading. ever. like ever.

Niquenak a répondu
strangevista

When I open Firefox, I get a software update msg and when I click on it, it never finishes loading. It says it is connecting to the update server, and the blue loading bar keeps running across the screen.

When I open Firefox, I get a software update msg and when I click on it, it never finishes loading. It says it is connecting to the update server, and the blue loading bar keeps running across the screen.

Toutes les réponses (3)

Solution choisie

Please go to www.getfirefox.com and download and install Firefox 18.0.1 from there.

My problem was exactly the same although my version of Firefox was up to 19.1 by now. I followed instructions downloaded again, I hope it gets fixed but it's far to early to say for sure just yet. What do I do if I think I have two or more versions installed at the same time somehow? Is there a safe recommended free software Uninstaller that will get rid of absolutely every bit of a download in every nook and cranny of my device, and a recommended way of starting again?