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I am unable to select an option in drop down boxes in Firefox (IE working fine) and when trying to close a popup box I only select what's behind it

  • 2 réponses
  • 8 ont ce problème
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  • Dernière réponse par minooka01

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I can scroll through a drop down box to get to my selection and chose by 'enter', however I can't use my mouse to select my choice.

I also can't close some boxes such as a download box or even a second screen. What I end up clicking on whatever is behind the screen but the box on top doesn't go behind the screen underneath even. I restarted in safe mode and still had the issue.

IE is working fine. (Cruel trick with the drop down box below!)

I can scroll through a drop down box to get to my selection and chose by 'enter', however I can't use my mouse to select my choice. I also can't close some boxes such as a download box or even a second screen. What I end up clicking on whatever is behind the screen but the box on top doesn't go behind the screen underneath even. I restarted in safe mode and still had the issue. IE is working fine. (Cruel trick with the drop down box below!)

Toutes les réponses (2)

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Try to disable hardware acceleration in Firefox.

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Sadly that didn't work. I actually tried that yesterday playing around with responses I found on google.