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Problem leaving a web site

  • 3 réponses
  • 1 a ce problème
  • 29 vues
  • Dernière réponse par cor-el

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When I go to the Navy Credit union and complete a transaction I click on the logout tab and I exit Navy Federal Credit Union web site, however when I try to go back into it the next time (Hour's, Day's or whenever) I get the following: Session timeout. New Sign-on required.

Do you wish to reenter Navy Federal Online Account Access ?

   Yes, I want to sign on again.
   No, I want to sign off.

It seems as if I never clear the site.

When I go to the Navy Credit union and complete a transaction I click on the logout tab and I exit Navy Federal Credit Union web site, however when I try to go back into it the next time (Hour's, Day's or whenever) I get the following: Session timeout. New Sign-on required. Do you wish to reenter Navy Federal Online Account Access ? Yes, I want to sign on again. No, I want to sign off. It seems as if I never clear the site.

Solution choisie

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"
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Toutes les réponses (3)

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Solution choisie

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"
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That did not solve the problem. I still have the same problem. It only occurs with firefox and roboform.

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Do you still get that message after you have cleared the cookies from that site?

It is possible that there is more than one domain used, so you can see if there are cookies saved for other domain that might be used by that site.