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Software update doesn't work it just keeps trying to connect unsuccessfully to update server.

  • 2 réponses
  • 8 ont ce problème
  • 5 vues
  • Dernière réponse par PhilMiller

PhilMiller
PhilMiller
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First message box: 'It is strongly recommended that you apply this update as soon as possible'...Next (click on next)

Next message box: 'Downloading Firefox' ...'Connecting to update server' Moving green dotted line shows connection in progress but nothing happens so I close the box when I shut down the computer - sometimes hours later.

First message box: 'It is strongly recommended that you apply this update as soon as possible'...Next (click on next) Next message box: 'Downloading Firefox' ...'Connecting to update server' Moving green dotted line shows connection in progress but nothing happens so I close the box when I shut down the computer - sometimes hours later.

Solution choisie

Best bet is to go to http://www.mozilla.org/en-US/firefox/new/ and download the full installer to your desktop. Close Firefox. Run the installer and re-open Firefox. If the update fails next time, open a new question or post back here.

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Toutes les réponses (2)

Tim
Tim
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Solution choisie

Best bet is to go to http://www.mozilla.org/en-US/firefox/new/ and download the full installer to your desktop. Close Firefox. Run the installer and re-open Firefox. If the update fails next time, open a new question or post back here.

PhilMiller
PhilMiller Auteur de la question
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Thanks, That seems to have worked. I can only assume that the ap trying to access the Firefox site was corrupted or being affected by my firewall. Thanks again.