Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

unexpected scrolling to bottom of page (on email in box and Document in my document file)

  • 1 réponse
  • 1 a ce problème
  • 5 vues
  • Dernière réponse par cor-el

more options

Recently when I opened my OWL email account with Firefox browser and clicked on my inbox, the mail scrolled rapidly through all my saved emails--moving new emails out of sight. As a result, I could read my new emails. This is apparently a periodic issue and, on occasion, I do not have the problem. Then, just recently I scrolled into my Documents in order to attach a document to an email (Firefox and gmail), and found that my list of folders was scrolling rapidly to the last one. I have rebooted several times. Is this a MS issue? A Firefox one? None of the above? Thanks.

Recently when I opened my OWL email account with Firefox browser and clicked on my inbox, the mail scrolled rapidly through all my saved emails--moving new emails out of sight. As a result, I could read my new emails. This is apparently a periodic issue and, on occasion, I do not have the problem. Then, just recently I scrolled into my Documents in order to attach a document to an email (Firefox and gmail), and found that my list of folders was scrolling rapidly to the last one. I have rebooted several times. Is this a MS issue? A Firefox one? None of the above? Thanks.

Toutes les réponses (1)

more options

You may have switched on caret browsing.

You can press press F7 (on Mac: fn + F7) to toggle caret browsing on/off.

  • Tools > Options > Advanced : General: Accessibility: [ ] "Always use the cursor keys to navigate within pages"