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drag and drop tab reordering is not working

Publié

Using Firefox v 3.6.12 on Windows XP.

I can't reorder tabs by drag and drop. It just stopped working. I tried running in safe mode but the problem was still there. I was running 3.6.9 when this started. Then I upgraded and it continued.

Détails additionnels sur le système

Ceci est arrivé

Chaque fois que Firefox s'ouvre

Plugins installés

  • Office Plugin for Netscape Navigator
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • ActiveTouch General Plugin Container Version 105
  • Adobe PDF Plug-In For Firefox and Netscape "9.4.0"
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Default Plug-in
  • Google Update
  • Shockwave Flash 10.1 r85
  • iTunes Detector Plug-in
  • 4.0.50917.0
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
  • Java(TM) Platform SE binary
  • Next Generation Java Plug-in 1.6.0_20 for Mozilla browsers
  • Npdsplay dll
  • DRM Store Netscape Plugin
  • DRM Netscape Network Object

Application

  • Agent utilisateur : Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2.12) Gecko/20101026 Firefox/3.6.12 ( .NET CLR 3.5.30729)

Plus d'informations

Application Basics
Name
Firefox
Version
3.6.12
Profile Directory
Open Containing Folder
Installed Plugins
about:plugins
Build Configuration
about:buildconfig
Extensions
Name
Version
Enabled
ID
Firebug
1.5.4
true
firebug@software.joehewitt.com
Java Console
6.0.13
true
{CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA}
Java Console
6.0.15
true
{CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA}
Java Console
6.0.17
true
{CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA}
Java Console
6.0.20
true
{CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA}
Java Quick Starter
1.0
true
jqs@sun.com
Microsoft .NET Framework Assistant
1.2.1
true
{20a82645-c095-46ed-80e3-08825760534b}
Web Developer
1.1.8
true
{c45c406e-ab73-11d8-be73-000a95be3b12}
Screengrab
0.96.3
true
{02450954-cdd9-410f-b1da-db804e18c671}
Organize Status Bar
0.6.4
true
{35106bca-6c78-48c7-ac28-56df30b51d2c}
Forecastfox Weather
2.0.2
true
{0538E3E3-7E9B-4d49-8831-A227C80A7AD3}
Delicious Bookmarks
2.1.106
true
{2fa4ed95-0317-4c6a-a74c-5f3e3912c1f9}
Shareaholic
1.9.9.5
true
firefox-extension@shareaholic.com
Prism for Firefox
1.0b3
true
refractor@developer.mozilla.org
S3 Firefox Organizer(S3Fox)
0.4.95
true
{7CEA821D-3DAB-4238-B424-BF7324531750}
CSS Usage
0.2.2
true
csscoverage@spaghetticoder.org
User Agent Switcher
0.7.2
true
{e968fc70-8f95-4ab9-9e79-304de2a71ee1}
FiddlerHook
2.2.9.8
true
fiddlerhook@fiddler2.com
Modified Preferences
Name
Value
accessibility.typeaheadfind.flashBar
0
browser.history_expire_days.mirror
180
browser.places.importBookmarksHTML
false
browser.places.importDefaults
false
browser.places.leftPaneFolderId
-1
browser.places.migratePostDataAnnotations
false
browser.places.smartBookmarksVersion
2
browser.places.updateRecentTagsUri
false
browser.startup.homepage
http://wagner.nyu.edu/
browser.startup.homepage_override.mstone
rv:1.9.2.12
extensions.lastAppVersion
3.6.12
general.useragent.extra.microsoftdotnet
( .NET CLR 3.5.30729)
network.cookie.prefsMigrated
true
places.last_vacuum
1288216852
print.print_printer
HP 4240 PCL 5e
print.printer_Adobe_PDF.print_bgcolor
false
print.printer_Adobe_PDF.print_bgimages
false
print.printer_Adobe_PDF.print_command
print.printer_Adobe_PDF.print_downloadfonts
false
print.printer_Adobe_PDF.print_edge_bottom
0
print.printer_Adobe_PDF.print_edge_left
0
print.printer_Adobe_PDF.print_edge_right
0
print.printer_Adobe_PDF.print_edge_top
0
print.printer_Adobe_PDF.print_evenpages
true
print.printer_Adobe_PDF.print_footercenter
print.printer_Adobe_PDF.print_footerleft
&PT
print.printer_Adobe_PDF.print_footerright
&D
print.printer_Adobe_PDF.print_headercenter
print.printer_Adobe_PDF.print_headerleft
&T
print.printer_Adobe_PDF.print_headerright
&U
print.printer_Adobe_PDF.print_in_color
true
print.printer_Adobe_PDF.print_margin_bottom
0.5
print.printer_Adobe_PDF.print_margin_left
0.5
print.printer_Adobe_PDF.print_margin_right
0.5
print.printer_Adobe_PDF.print_margin_top
0.5
print.printer_Adobe_PDF.print_oddpages
true
print.printer_Adobe_PDF.print_orientation
0
print.printer_Adobe_PDF.print_pagedelay
500
print.printer_Adobe_PDF.print_paper_data
1
print.printer_Adobe_PDF.print_paper_height
11.00
print.printer_Adobe_PDF.print_paper_size_type
0
print.printer_Adobe_PDF.print_paper_size_unit
0
print.printer_Adobe_PDF.print_paper_width
8.50
print.printer_Adobe_PDF.print_reversed
false
print.printer_Adobe_PDF.print_scaling
1.00
print.printer_Adobe_PDF.print_shrink_to_fit
true
print.printer_Adobe_PDF.print_to_file
false
print.printer_Adobe_PDF.print_unwriteable_margin_bottom
0
print.printer_Adobe_PDF.print_unwriteable_margin_left
0
print.printer_Adobe_PDF.print_unwriteable_margin_right
0
print.printer_Adobe_PDF.print_unwriteable_margin_top
0
print.printer_HP_4240_PCL_5e.print_bgcolor
false
print.printer_HP_4240_PCL_5e.print_bgimages
false
print.printer_HP_4240_PCL_5e.print_command
print.printer_HP_4240_PCL_5e.print_downloadfonts
false
print.printer_HP_4240_PCL_5e.print_edge_bottom
0
print.printer_HP_4240_PCL_5e.print_edge_left
0
print.printer_HP_4240_PCL_5e.print_edge_right
0
print.printer_HP_4240_PCL_5e.print_edge_top
0
print.printer_HP_4240_PCL_5e.print_evenpages
true
print.printer_HP_4240_PCL_5e.print_footercenter
print.printer_HP_4240_PCL_5e.print_footerleft
&PT
print.printer_HP_4240_PCL_5e.print_footerright
&D
print.printer_HP_4240_PCL_5e.print_headercenter
print.printer_HP_4240_PCL_5e.print_headerleft
&T
print.printer_HP_4240_PCL_5e.print_headerright
&U
print.printer_HP_4240_PCL_5e.print_in_color
true
print.printer_HP_4240_PCL_5e.print_margin_bottom
0.5
print.printer_HP_4240_PCL_5e.print_margin_left
0.5
print.printer_HP_4240_PCL_5e.print_margin_right
0.5
print.printer_HP_4240_PCL_5e.print_margin_top
0.5
print.printer_HP_4240_PCL_5e.print_oddpages
true
print.printer_HP_4240_PCL_5e.print_orientation
0
print.printer_HP_4240_PCL_5e.print_pagedelay
500
print.printer_HP_4240_PCL_5e.print_paper_data
1
print.printer_HP_4240_PCL_5e.print_paper_height
11.00
print.printer_HP_4240_PCL_5e.print_paper_size_type
0
print.printer_HP_4240_PCL_5e.print_paper_size_unit
0
print.printer_HP_4240_PCL_5e.print_paper_width
8.50
print.printer_HP_4240_PCL_5e.print_reversed
false
print.printer_HP_4240_PCL_5e.print_scaling
1.00
print.printer_HP_4240_PCL_5e.print_shrink_to_fit
true
print.printer_HP_4240_PCL_5e.print_to_file
false
print.printer_HP_4240_PCL_5e.print_unwriteable_margin_bottom
0
print.printer_HP_4240_PCL_5e.print_unwriteable_margin_left
0
print.printer_HP_4240_PCL_5e.print_unwriteable_margin_right
0
print.printer_HP_4240_PCL_5e.print_unwriteable_margin_top
0
privacy.sanitize.migrateFx3Prefs
true
privacy.sanitize.timeSpan
4
security.warn_viewing_mixed
false

cor-el
  • Top 10 Contributor
  • Moderator
10737 solutions 96600 réponses

Do a clean (re)install:

  • Download a fresh Firefox copy from http://www.mozilla.com/firefox/all.html and save the file to the desktop.
  • Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer.
  • Don't remove personal data when uninstalling.
  • It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.

Your bookmarks and other profile data are stored elsewhere (not in the Firefox program folder) and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.

You can initially skip the step to create a new profile, that may not necessary for this issue.


See http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall

Auteur de la question

Thanks for the response.

This was going to be my next step, but it just tried it after getting this and it started working again.

The problem lasted a few hours.

No idea why it stopped or started again. Maybe it was some other Windows service or process interfering with it.

thanks again though. -paul

Francewhoa 0 solutions 3 réponses

There is an easier solution. Simply close all you Firefox windows. Then re-open Firefox.

The issue seems to be related to memory. Re-starting Firefox clean the memory.

djasonpenney 0 solutions 2 réponses

Réponse utile

Sorry, doesn't fix the issue with Firefox 12.0. Something much more insidious is involved this time.

djasonpenney 0 solutions 2 réponses

Nope, completely broken with Firefux 12.0. Hey, guys, how about a bit of automated regression testing here, please? Chrome and IE are just too rancid to even be considered.

cor-el
  • Top 10 Contributor
  • Moderator
10737 solutions 96600 réponses

Start Firefox in Troubleshoot Firefox issues using Safe Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).

vtz0j9 0 solutions 1 réponses

In my case this behaviour was caused by an addon (Tab Mix Plus).

  • Deactivating (addon) > Restart (FF) > Acitvating (addon) > Restart (FF)

brought the solution.

Modifié le par vtz0j9

perspectoff 0 solutions 12 réponses

Réponse utile

For me the problem was caused by the Torbutton add-on.

I have read that there are about 5 or 6 other add-ons that also inhibit Drag and Drop functionality, not just the Torbutton add-on. The list is somewhere in the main Firefox support section (but it's tough to find the answer there twice).

The generic add-on troubleshooting page is at:

https://support.mozilla.org/en-US/kb/Troubleshooting-extensions-themes#w_disable-all-extensions

MrDavid 0 solutions 1 réponses

@perspectoff

Thanks for that. After disabling the Torbutton addon drag n drop tab reordering functionality was restored.

This issue has had a bug ticket created at trac.torproject.org: http://bit.ly/KuDqnu

shebaw 0 solutions 1 réponses

@perspectoff

Thank you. Disabling Torbutton fixed it for me too. Cheers!

janpetel 0 solutions 1 réponses

How is it possible that a plugin can be made responsible for disabling such a basic feature as dnd? In my case it had to do with a Unity plugin (Ubuntu) that afaik I didn't even install myself, but came 'free' with an upgrade. Please tell me how to prevent this kind of annoying behaviour in the future.

By the way, I found this out because dnd stopped working on rearranging bookmarks as well...

Modifié le par janpetel