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Built-in 50 GB VPN missing on Firefox for Android

Firefox pour Android Accessibilité
Paul a répondu il y a 1 heure
piri60
piri60

Subject: Built-in 50 GB VPN missing on Firefox for Android

Hello Mozilla Support Team,

The built-in free 50 GB VPN feature is missing from Firefox for Android on my Samsung device.

Another user in Iran, using the same Firefox version and an Iranian internet connection, has this feature available.

I have already tried:

- Reinstalling the latest Firefox from Google Play - Installing the exact APK from the other user's device - Signing in with my Mozilla account - Enabling Remote Improvements - Clearing the application cache - Testing with German and Dutch IP addresses - Installing Firefox Nightly

None of these steps made the VPN option appear.

Could you please investigate whether my account or device is excluded from the VPN rollout and advise how to enable this feature?

Thank you.

Subject: Built-in 50 GB VPN missing on Firefox for Android Hello Mozilla Support Team, The built-in free 50 GB VPN feature is missing from Firefox for Android on my Samsung device. Another user in Iran, using the same Firefox version and an Iranian internet connection, has this feature available. I have already tried: - Reinstalling the latest Firefox from Google Play - Installing the exact APK from the other user's device - Signing in with my Mozilla account - Enabling Remote Improvements - Clearing the application cache - Testing with German and Dutch IP addresses - Installing Firefox Nightly None of these steps made the VPN option appear. Could you please investigate whether my account or device is excluded from the VPN rollout and advise how to enable this feature? Thank you.

Toutes les réponses (2)

piri60
piri60 Auteur de la question

Additional troubleshooting details: Nightly troubleshooting also included Secret Settings and Nimbus. 'Use Nimbus Preview Collection (requires restart)' was initially off; the suggested steps were to enable it, force-stop/restart Nightly, confirm Remote Improvements, and check for VPN. I do not have a verified record of successful Nimbus enrollment or every final toggle state. Searching about:config for 'vpn' returned no matching preferences, and about:studies did not open. A manually added preference was also tried without success, but its exact name/type/value is not available. Please clarify the supported Android rollout/eligibility requirements and any official diagnostics or activation procedure.

Paul
Paul
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Hi

I am going to close this thread as it appears to be a duplicate of:

https://support.mozilla.org/en-US/questions/1616256