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Download problem

david a répondu
louis56

I've downloaded Thunderbird in office PC and on PC at home. Almost I working in office PC or web mail but when I open Thunderbird at home, all my email lost in web mail and it's happened for such times. Is it a setting problem?! or, if it will be happen if using Android version ?! Thank you for your kindly assist!

I've downloaded Thunderbird in office PC and on PC at home. Almost I working in office PC or web mail but when I open Thunderbird at home, all my email lost in web mail and it's happened for such times. Is it a setting problem?! or, if it will be happen if using Android version ?! Thank you for your kindly assist!

Toutes les réponses (1)

I am not sure I understand. My guess is that your setup at home is POP, which downloads from web and deletes. So, please click 'account settings', highlight the 'server settings' pane for the account and the right side of screen will show whether IMAP or POP. If POP, then you need to create an IMAP account on the home PC. You can then delete the POP account, but FIRST you should copy any of the messages in the POP account to Local Folders to avoid losing them.

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