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Payment autofill not working

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jbr a répondu
msauverodd
msauverodd

Hello, lately when making a purchase the autofill feature for payment is not functioning properly for me. The account numbers appear for selection as normal, and the pop up window that asks for password or fingerprint ID, but it will not select and fill in the data. It doesn't matter whether I choose to use the fingerprint or type in the password. I hope you can help as this is most convenient. ;-) Many thanks

Hello, lately when making a purchase the autofill feature for payment is not functioning properly for me. The account numbers appear for selection as normal, and the pop up window that asks for password or fingerprint ID, but it will not select and fill in the data. It doesn't matter whether I choose to use the fingerprint or type in the password. I hope you can help as this is most convenient. ;-) Many thanks

Toutes les réponses (1)

jbr
jbr
  • Les 10 premiers contributeurs

That means the card data or encryption thereof is corrupted.

Normally you'd go into your settings to manage payment methods, edit each to check they have the correct number, validity etc. — ideally make a trivial edit like changing the month there and back, and re–saving the card.

(However you might need to update first, as your version will have the list potentially empty support.mozilla.org/questions/1590613 if there's an invalid entry, YMMV.)

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