Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus
Ouvert

Don't Have Or Forgot My Prymary password To Log in How Do i Get This fixed?

CYNTHIA THOMAS -... a répondu
Robert Burlin

Forgot Primary Password Or Never Had One in the First Place! I Don't Know Or Remember Regardless I Can't Log in! Can You Fix This For Me Please ? I Can't Fix It at my End At all! I Try Only To Fail!

Forgot Primary Password Or Never Had One in the First Place! I Don't Know Or Remember Regardless I Can't Log in! Can You Fix This For Me Please ? I Can't Fix It at my End At all! I Try Only To Fail!

Toutes les réponses (2)

Robert, are you sure that it is the Primary Password that you are being prompted for? See this article for more information: https://support.mozilla.org/en-US/kb/use-primary-password-protect-stored-logins

If the Primary Password is what you are being asked for, then see the section "Remove the Primary Password" for further steps. (But note the warnings about all saved logins being deleted, if you decide to reset it.)

I forgot my password. Need to set new one.

Poser une question

Vous devez vous identifier avec votre compte pour répondre aux messages. Veuillez poser une nouvelle question, si vous n’avez pas encore de compte.