Problem with bringing up videos.

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Firefox Audio et vidéo demandé le il y a 6 mois

Len Hart a répondu il y a 6 mois

Len Hart 4/6/26, 3:24 PM

I am not able to bring up videos. This has just occurred and don't know why. Please advise.

Answer 1 · 2026-04-06 22:24:38.190255+00:00

06/04/2026 15:25

Hi Len

What happens when you try to view videos in Firefox? Is there any error message?

Do you have any add-ons installed in Firefox?

Answer 2 · 2026-04-06 22:24:38.190255+00:00

06/04/2026 15:31

Nothing happens. The video screen is black with a swirling circle.

What are add ons? Where do I find them? How does that affect the video screen?