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No mail notifications on my mobile phone with Android 13

  • 2 réponses
  • 0 a ce problème
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  • Dernière réponse par demian.marty

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I initially used the K-9 email client and switched to Thunderbird sometime last year. For almost a year now, I haven't received any notifications from Thunderbird when new emails arrive, which I believe worked initially.

Then new emails weren't displayed at all; I had to manually refresh my inboxes and folders. A recent update seems to have fixed at least this issue, as new emails are now available when I open my inboxes. However, I still don't receive any notifications.

I have also checked the notifications settings and the permissions, it is always mentioned that the "Alarms and reminders" permission is required, but I don't have this permission. Reinstall the app and reconfigure from the Windows Thunderbird didn't helped as well.

Specs: Phone is a OnePlus 8 Pro OxigenOS 13.1 Android 13

Any help is very welcome; I don't want to reset the device hoping it will work, only to find out that it didn't help.

I initially used the K-9 email client and switched to Thunderbird sometime last year. For almost a year now, I haven't received any notifications from Thunderbird when new emails arrive, which I believe worked initially. Then new emails weren't displayed at all; I had to manually refresh my inboxes and folders. A recent update seems to have fixed at least this issue, as new emails are now available when I open my inboxes. However, I still don't receive any notifications. I have also checked the notifications settings and the permissions, it is always mentioned that the "Alarms and reminders" permission is required, but I don't have this permission. Reinstall the app and reconfigure from the Windows Thunderbird didn't helped as well. Specs: Phone is a OnePlus 8 Pro OxigenOS 13.1 Android 13 Any help is very welcome; I don't want to reset the device hoping it will work, only to find out that it didn't help.

Solution choisie

The following links might be helpful:

1. Notification on Pixel 8 pro https://support.mozilla.org/en-US/questions/1497851#answer-1718158 https://support.mozilla.org/en-US/questions/1497851#answer-1737185

2. Thunderbird for Android 8 FAQ https://support.mozilla.org/en-US/kb/thunderbird-android-8-faq

Quotation from the above link:

I'm not getting notifications for my email, or they are not arriving unless I check manually You might have accidentally skipped over this in the first time user experience. Make sure you grant notification permissions to the application in your Android settings, as well as the ability to schedule exact alarms.

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If the above links do not help you, then it is beyond my knowledge, and I cannot help you further. I am sorry.

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Solution choisie

The following links might be helpful:

1. Notification on Pixel 8 pro https://support.mozilla.org/en-US/questions/1497851#answer-1718158 https://support.mozilla.org/en-US/questions/1497851#answer-1737185

2. Thunderbird for Android 8 FAQ https://support.mozilla.org/en-US/kb/thunderbird-android-8-faq

Quotation from the above link:

I'm not getting notifications for my email, or they are not arriving unless I check manually You might have accidentally skipped over this in the first time user experience. Make sure you grant notification permissions to the application in your Android settings, as well as the ability to schedule exact alarms.

---

If the above links do not help you, then it is beyond my knowledge, and I cannot help you further. I am sorry.

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Thanks @Yu5tiqX9og for the links — they helped me get everything working.

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