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Websites such as Tumblr, Gmail, Youtube, and Amazon do not work properly. I can't click or type anything. These sites work just fine if I'm using Brave.

  • 4 réponses
  • 1 a ce problème
  • 174 vues
  • Dernière réponse par jghearing93
  • Résolu

I can't post, type, or clip anything on certain websites. I can use these sites just fine if I'm using Brave

I can't post, type, or clip anything on certain websites. I can use these sites just fine if I'm using Brave
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Solution choisie

Hey, thank you for the update! That's good actually, now it should be much easier to find the root cause.

If the problem did not occur in Troubleshoot Mode, the likely cause is an extension, theme or hardware acceleration. See this article for further troubleshooting steps.

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Hi there,

Could you please try the steps below and see if the issue goes away?

  1. Please check if you have Enhanced Tracking Protection (ETP) enabled. You can do that by clicking the shield Fx89ShieldIcon icon at the left of the address bar.
    • If ETP is enabled, try disabling it.
  2. If the problem is not fixed, try clearing Firefox cache.
  3. If it does not help, also try clearing cookies and data for the website you experience troubles with (warning: you will be logged out on this website).
  4. If it also does not help, try running Firefox in Troubleshoot Mode.

Looking forward to your update!

It only works in troubleshoot mode which sucks because my extensions are disabled.

Solution choisie

Hey, thank you for the update! That's good actually, now it should be much easier to find the root cause.

If the problem did not occur in Troubleshoot Mode, the likely cause is an extension, theme or hardware acceleration. See this article for further troubleshooting steps.

The issue appears to have been one of my extensions. I disabled them all and enabled them all one by one until I found the problem extension. I reported it and I am not having any issues at the moment.

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