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Saved Passwords and bookmarks

  • 2 réponses
  • 0 a ce problème
  • 130 vues
  • Dernière réponse par pedro14

pedro14
pedro14

where are my saved passwords and bookmarks?

I rebooter my computer, reinstalled firefox, log back in and the ONE thing that it is supposed to be storing is not there anymore.

Any idea on how to get these back?

where are my saved passwords and bookmarks? I rebooter my computer, reinstalled firefox, log back in and the ONE thing that it is supposed to be storing is not there anymore. Any idea on how to get these back?

Toutes les réponses (2)

Paul
Paul
  • Moderator
  • Top 10 Contributor

Hi

Thank you for your question about the Firefox Sync service.

It appears from your question, that you are using Firefox Sync as a back up service. This is not what Sync is designed to do. The Firefox Sync service takes a copy of the data you wish to include and transfers it to a second device (typically a mobile device such as a tablet or a telephone) running a copy of Firefox. The storage in between all attached devices is both temporary and fragile and is not stable enough to be (and is not designed as) a reliable backup service.

If you have a copy of your Firefox profile for desktop Firefox, you may be able to recover your bookmarks and other data. Please have a read of this article.

If you have a copy of your data on a mobile version of Firefox, please follow these instructions to connect it to Firefox Sync to copy your data.

pedro14
pedro14 Auteur de la question

Absurd

They only have ONE task. Save bookmarks and saved passwords, and when it comes to bringing it back, it turns out its not there anymore.

Why have a Firefox account in the first place then?

Thank you Paul

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