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Need to find addon for installed app IBM Security Rapport extension but cannot locate it Need help

  • 3 réponses
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  • Dernière réponse par Paul

rfranklin1455
rfranklin1455

After many attempt, I cannot complete to add-on of the IBM Security Rapport , this is important and need assistance. I cannot locate in the add-ons or extensions using Firefox. Thank You

After many attempt, I cannot complete to add-on of the IBM Security Rapport , this is important and need assistance. I cannot locate in the add-ons or extensions using Firefox. Thank You

Toutes les réponses (3)

Paul
Paul
  • Moderator
  • Top 10 Contributor

Hi

This guide from IBM should help you to install that service:

https://www.ibm.com/docs/en/trusteer-rapport/3.5.2209?topic=installation-installing-rapport

rfranklin1455
rfranklin1455 Auteur de la question

Hello, I uninstalled and reinstalled IBM Security Rapport. However, just as before, there is no Addon or extension to be found in Firefox. Same problem I have had for over a year. Need help. Thank you

Paul
Paul
  • Moderator
  • Top 10 Contributor

Hi

This page from the IBM instructions might help:

https://support.mozilla.org/en-US/kb/secure-connection-failed-firefox-did-not-connect

If not, I recommend that you contact the IBM Security Rapport support team for help with this issue.