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Log-in problem on 3rd party website

  • 3 réponses
  • 0 a ce problème
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  • Dernière réponse par rockabilly
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rockabilly
rockabilly

I have been trying to log in to a newspaper website for which I have a subscription. This used to work in Firefox without a problem, but for a while now I have been encountering the problem that when I open the website the usual options "Subscribe" and "Log In" are missing. The "Log In" option is available when I open the website in Microsoft Edge. I have attached screenshots showing the missing links.

I have tried troubleshooting and opening in Safe Mode to disable any add-ons but still without success. I am hoping that there may be a simple solution and would appreciate any help.

I am using Windows 11 and Firefox 133.0.3 (64-bit).

I have been trying to log in to a newspaper website for which I have a subscription. This used to work in Firefox without a problem, but for a while now I have been encountering the problem that when I open the website the usual options "Subscribe" and "Log In" are missing. The "Log In" option is available when I open the website in Microsoft Edge. I have attached screenshots showing the missing links. I have tried troubleshooting and opening in Safe Mode to disable any add-ons but still without success. I am hoping that there may be a simple solution and would appreciate any help. I am using Windows 11 and Firefox 133.0.3 (64-bit).

Toutes les réponses (3)

markwarner22
markwarner22

What screenshot?

rockabilly
rockabilly Auteur de la question

Sorry, Mark - somehow this got posted twice today and you've replied to the one without the screenshots. I've attached them again.

Thanks for the reply.

rockabilly
rockabilly Auteur de la question

Just an update to save you wasting your time. I've done a Firefox refresh and the problem seems to have been solved.