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Email not working on mobile devices after password reset at provider

user270191669559753684582977611666966739545
user270191669559753684582977611666966739545

During a troubleshooting episode to confirm forwarding from gmail accounts, the email password was reset by the provider Spectrum. Email works properly on a Windows desktop computer but from the time the reset was accomplished have been unable to receive emails on iPad or iPhone. Have entered the new password in mail settings but get the following message: The IMAP server is not responding. Check your network connection and that you have entered the correct information in the "Incoming Mail Server". The password and settings are correct for the mail account. Checked the password saved in settings/password for the email account and found a different password. Tried that password but same message. Am I missing something?

During a troubleshooting episode to confirm forwarding from gmail accounts, the email password was reset by the provider Spectrum. Email works properly on a Windows desktop computer but from the time the reset was accomplished have been unable to receive emails on iPad or iPhone. Have entered the new password in mail settings but get the following message: The IMAP server is not responding. Check your network connection and that you have entered the correct information in the "Incoming Mail Server". The password and settings are correct for the mail account. Checked the password saved in settings/password for the email account and found a different password. Tried that password but same message. Am I missing something?

Toutes les réponses (2)

Matt
Matt
  • Top 25 Contributor

As there is no Thunderbird for Ipad or iphone, I really do not know what we can do for you.

user270191669559753684582977611666966739545
user270191669559753684582977611666966739545 Auteur de la question

Problem was solved with change in iPhone and iPad settings