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Email Server password

  • 1 réponse
  • 0 a ce problème
  • Dernière réponse par Matt

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I've been using T-Bird for some time now with no problems. Yesterday Xfinity wanted me to change my account password, which I did. This morning I tried to check email and got an error message stating the incoming mail server didn't accept my password - the new one I'm assuming. After several tries I switched it back to the old password which still didn't work. I'm giving T-Bird the Xfinity login password -- is that correct or is there something else that T-Bird is looking for? As a side note -- I just spent 8 days in the hospital and they've got me on a medication that really messes up the higher functions of my brain. I feel as though I'm in a heavy fog and half asleep. Any help would be appreciated... and THANKS~!

I've been using T-Bird for some time now with no problems. Yesterday Xfinity wanted me to change my account password, which I did. This morning I tried to check email and got an error message stating the incoming mail server didn't accept my password - the new one I'm assuming. After several tries I switched it back to the old password which still didn't work. I'm giving T-Bird the Xfinity login password -- is that correct or is there something else that T-Bird is looking for? As a side note -- I just spent 8 days in the hospital and they've got me on a medication that really messes up the higher functions of my brain. I feel as though I'm in a heavy fog and half asleep. Any help would be appreciated... and THANKS~!

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What makes you think Thunderbird will automatically become aware of you changing your password with xfinity. It will be using your old one, until you enter the new one when prompted that the old one is not working.

Did you perhaps turn of Thunderbird's ability to get mail while you were creating your new password. https://www.xfinity.com/support/articles/third-party-email-access

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