Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

Learn More

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

unread messages are not shown, but no filter is active

  • 1 réponse
  • 0 a ce problème
  • 40 vues
  • Dernière réponse par tbee

tbee
tbee
more options

I have an inbox with 24 messages; 1 unread, 23 read. Only the unread one is shown, but the unread filter indicator in the quick filter is off. This happens on all 9 inboxes, so it seems to be a global problem/setting.

One of the inboxes only contains unread messages. If I click on that, I briefly see the unread messages listed, then they disappear.

Other folders (like sent) do show unread messages. Only the inboxes are affected.

I have an inbox with 24 messages; 1 unread, 23 read. Only the unread one is shown, but the unread filter indicator in the quick filter is off. This happens on all 9 inboxes, so it seems to be a global problem/setting. One of the inboxes only contains unread messages. If I click on that, I briefly see the unread messages listed, then they disappear. Other folders (like sent) do show unread messages. Only the inboxes are affected.
Captures d’écran jointes

Solution choisie

Posting this question showed a similar one on the right. After reading that: for some reason on all inboxes menu->view->messages->unread has become active. I did not do that. Switching that back to "all" fixed the issue.

Lire cette réponse dans son contexte 👍 0

Toutes les réponses (1)

tbee
tbee Auteur de la question
more options

Solution choisie

Posting this question showed a similar one on the right. After reading that: for some reason on all inboxes menu->view->messages->unread has become active. I did not do that. Switching that back to "all" fixed the issue.