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Thunderbird 115 unified view not showing junk folders from all accounts

  • 4 réponses
  • 1 a ce problème
  • 45 vues
  • Dernière réponse par ma5du46b84
  • Résolu

andrewj1072
andrewj1072

Before upgrading to 115 unified folders worked fine. After upgrading it only shows the junk mail folders for 2/6 accounts on both Windows 10 PC and laptop. Looking at properties for the ones that do show and the ones that don't there is no difference. There is no Choose button under the colour icon as suggested in another post. Help greatly appreciated.

Before upgrading to 115 unified folders worked fine. After upgrading it only shows the junk mail folders for 2/6 accounts on both Windows 10 PC and laptop. Looking at properties for the ones that do show and the ones that don't there is no difference. There is no Choose button under the colour icon as suggested in another post. Help greatly appreciated.

Solution choisie

Be sure to highlight the unified JUNK folder, not an individual folder. Then, selecting properties should show the Choose button. What you see should look like the attached screenshot.

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Toutes les réponses (4)

david
david
  • Top 10 Contributor

Solution choisie

Be sure to highlight the unified JUNK folder, not an individual folder. Then, selecting properties should show the Choose button. What you see should look like the attached screenshot.

andrewj1072
andrewj1072 Auteur de la question

Thanks a million

ma5du46b84
ma5du46b84

Same problem here but this solution does not work for me on the junk folder - works on the others (inbox, sent, etc.) I get a different pop up than that shown by david which I'll attach.

ma5du46b84
ma5du46b84

Okay - I fixed it by closing Thunderbird, removing the Junk and Junk.msf files from the 'smart mailboxes' folder - as shown in the screenshot above - and then restarting Thunderbird.

Modifié le par ma5du46b84