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Mozilla VPN Upgrade Failed

Firefox Installation et mises à jour
James a répondu
Mark iPhone
Mark iPhone

Tried updating to latest version. The msi installer ran quite a ways, removed my previous version, but then stopped with this error: "Service 'Mozilla VPN (broker)' (MozillaVPNBroker) could no be installed. Verify that you have sufficient privileges to install system services."

Now VPN doesn't launch, because the updater removed the existing version. How do I get past this?

Mark P

Tried updating to latest version. The msi installer ran quite a ways, removed my previous version, but then stopped with this error: "Service 'Mozilla VPN (broker)' (MozillaVPNBroker) could no be installed. Verify that you have sufficient privileges to install system services." Now VPN doesn't launch, because the updater removed the existing version. How do I get past this? Mark P

Toutes les réponses (3)

Mark iPhone
Mark iPhone Auteur de la question

Don't know why my avatar label is "Mark iPhone". This is on a Windows 10 laptop.

Paul
Paul
  • Modérateur
  • Les 10 premiers contributeurs

Hi

The product that you refer to is one of our premium products. In order to get premium support from a dedicated agent, please select the product below to submit your question:

James
James
  • Modérateur
  • Les 10 premiers contributeurs

Mark iPhone said
Don't know why my avatar label is "Mark iPhone".

This is a name you entered in the Display name box for your account here. https://support.mozilla.org/en-US/users/edit

Modifié le par James