Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

Learn More

Cannot access certain websites

  • 2 réponses
  • 1 a ce problème
  • 5 vues
  • Dernière réponse par sciclunt

more options

These last two days I cannot login on any Google Service website. I enter my email and when I press next nothing happens. The same happens with website https://quora.com, after you login, a blank screen is displayed. When I try to login to the firefox account I get the message "Cookies and local storage are required", a screenshot is attached.

I didn't touch any settings and I suspect this problem happened after the latest update, 101.0.1 (64-bit). I restarted Firefox in Safe Mode but the problem remains.

On Microsoft Edge everything works fine. Please help.

These last two days I cannot login on any Google Service website. I enter my email and when I press next nothing happens. The same happens with website https://quora.com, after you login, a blank screen is displayed. When I try to login to the firefox account I get the message "Cookies and local storage are required", a screenshot is attached. I didn't touch any settings and I suspect this problem happened after the latest update, 101.0.1 (64-bit). I restarted Firefox in Safe Mode but the problem remains. On Microsoft Edge everything works fine. Please help.
Captures d’écran jointes

Toutes les réponses (2)

more options

Thanks for trying to help, but I didn't touch any settings before the problem started. So the problem cannot be with cookie settings. Also, other websites requiring a login work fine.

more options

Sorry for the late reply and thanks once again for your help. I managed to solve the problem by resetting Firefox, applied the preferences, installed the extensions and restored the file containers.json from the desktop folder 'Old Firefox Data'.