Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus
Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.
Archivé

Sign in and subscription confirmation

Firefox Installation et mises à jour
James a répondu
dan0850
dan0850

After installing and signing in, I get a message that says, "Sign-in Successful" but I also get a never ending spinning message that says "waiting for sign in and subscription confirmation," and the VPN does not work. I'm operating a MacBook Pro with the latest operating system.

After installing and signing in, I get a message that says, "Sign-in Successful" but I also get a never ending spinning message that says "waiting for sign in and subscription confirmation," and the VPN does not work. I'm operating a MacBook Pro with the latest operating system.

Toutes les réponses (1)

James
James
  • Modérateur
  • Les 10 premiers contributeurs

Are you referring to Mozilla VPN or to Firefox Private Network ?

If either then please file a support ticket for which product you asking for help on.

Mozilla VPN: https://support.mozilla.org/en-US/questions/new/firefox-private-network-vpn/form

Firefox Private Network: https://support.mozilla.org/en-US/questions/new/firefox-private-network/form


This section is for support of desktop Firefox (for Windows, macOS, and Linux) www.mozilla.org/firefox/all/

Modifié le par James