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apple.com

  • 1 réponse
  • 1 a ce problème
  • 23 vues
  • Dernière réponse par FredMcD

Logged into apple.com, go to get account information. comes back unable to obtain even though I'm clearly signed in. No add on, No restrictions for cookies or tracking, No vpn on. Contacted apple support. Had me sign in on my iphone, no problems. Apple support says to contact firefox it\s their problem. See screen print attached. Advise??????????????

Logged into apple.com, go to get account information. comes back unable to obtain even though I'm clearly signed in. No add on, No restrictions for cookies or tracking, No vpn on. Contacted apple support. Had me sign in on my iphone, no problems. Apple support says to contact firefox it\s their problem. See screen print attached. Advise??????????????
Captures d’écran jointes

Toutes les réponses (1)

Make sure you are not blocking content.

Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop


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