Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

After upgrade to 78, I am unable to add extensions the "Cancel / Add" pop-up never goes down.

  • 1 réponse
  • 1 a ce problème
  • 37 vues
  • Dernière réponse par Matt

After the upgrade I am unable to add any extensions. The pop-up comes up that says "Add <extension name>, it requires permission ...." Then it has a "Cancel" and "Add" button.

No matter how many times I press ADD or CANCEL, the popup never goes down and it never adds the extension.

If I minimize thunderbird, the pop-up says on the screen. It has no exit window frame button.

I have to use xkill to kill the window.

If I try to add another add-on when this pop-up is up, nothing happens.

Is there a way to add an add-on from the command line?

After the upgrade I am unable to add any extensions. The pop-up comes up that says "Add <extension name>, it requires permission ...." Then it has a "Cancel" and "Add" button. No matter how many times I press ADD or CANCEL, the popup never goes down and it never adds the extension. If I minimize thunderbird, the pop-up says on the screen. It has no exit window frame button. I have to use xkill to kill the window. If I try to add another add-on when this pop-up is up, nothing happens. Is there a way to add an add-on from the command line?
Captures d’écran jointes

Toutes les réponses (1)

Interesting, but I really do not understand why you don't just close Thunderbird. I do not use Linux, nor Xkill, but it is abundantly clear that a process is either hung or not yet complete and using system tools to kill the window (Not Thunderbird from what I just read) that is displayed does nothing to actually fix the underlying problem.

Restart Thunderbird.