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  • 1 réponse
  • 1 a ce problème
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  • Dernière réponse par Archit

mikereed01980
mikereed01980
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I am trying to recover my Google account . I reset my password and then I got off my phone then when I went to sign in it would not let me so ibstopped then I lost my phone . I got a hold of an other phone it was the same phone as my last one.I tried to access my account .So I have not been able to sign in since then. One more thing my in recovery it asked for my phone number .I don't have time on my phone so I can't access my account with phone number

I am trying to recover my Google account . I reset my password and then I got off my phone then when I went to sign in it would not let me so ibstopped then I lost my phone . I got a hold of an other phone it was the same phone as my last one.I tried to access my account .So I have not been able to sign in since then. One more thing my in recovery it asked for my phone number .I don't have time on my phone so I can't access my account with phone number

Solution choisie

Hello Mike,

Unfortunately it seems like this may be an issue from Google's side and i don't think this has to do with Firefox. If you are talking about Google Account/Gmail and not about Firefox accounts, this is an issue Google should look into. Please go to Google's support page for further assistance.

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Archit
Archit
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Solution choisie

Hello Mike,

Unfortunately it seems like this may be an issue from Google's side and i don't think this has to do with Firefox. If you are talking about Google Account/Gmail and not about Firefox accounts, this is an issue Google should look into. Please go to Google's support page for further assistance.