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Losing indexes

  • 2 réponses
  • 1 a ce problème
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  • Dernière réponse par Wayne Mery
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Hi Everyone,

I hope you all are happy and safe. I have a problem with Tunderbird and wonder if anyone has some additional tips for me on how I might be resolving this.

I have a very large mail account. I am using Thunderbird already since Mozilla Mail 2 times. My account have about 65 million messages. All was OK, but recently (since I am on TB78) it started to loose the indexes of the folders. This creates issues for the search and especially for the message filters. I have hundreds of filters for Incoming mail. So every other day the folders are not indexed so that the mail filter stops because it cant access the folder. So I stop it and re-index the folder by compacting it. But it keeps on happening for month now.

Does anyone have a idea why the index is lost. I did delete all .msf files and did go to each folder to have it all re-indexed. But still they loose the index of time or it gets corrupted. Never had any of these issues pre TB78.

Any pointer would be very much appreciated since I am out of ideas.

Best wishes, Thom

Hi Everyone, I hope you all are happy and safe. I have a problem with Tunderbird and wonder if anyone has some additional tips for me on how I might be resolving this. I have a very large mail account. I am using Thunderbird already since Mozilla Mail 2 times. My account have about 65 million messages. All was OK, but recently (since I am on TB78) it started to loose the indexes of the folders. This creates issues for the search and especially for the message filters. I have hundreds of filters for Incoming mail. So every other day the folders are not indexed so that the mail filter stops because it cant access the folder. So I stop it and re-index the folder by compacting it. But it keeps on happening for month now. Does anyone have a idea why the index is lost. I did delete all .msf files and did go to each folder to have it all re-indexed. But still they loose the index of time or it gets corrupted. Never had any of these issues pre TB78. Any pointer would be very much appreciated since I am out of ideas. Best wishes, Thom

Modifié le par Wayne Mery

Toutes les réponses (2)

one common issue is anti virus scanning holding the files so the indexing does not complete. I simply preclude scanning in the Thunderbird profile folders in mt anti virus.

> I have a very large mail account. I am using Thunderbird already since Mozilla Mail 2 times. My account have about 65 million messages.

Roughly how many GB total?

> (since I am on TB78) it started to loose the indexes of the folders.

How long have you been on version 78? (Help > Troubleshooting > Show Update history can help)

Did Matt's instructions help?