Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

Synchronizing never ends on Android 10

  • 1 réponse
  • 1 a ce problème
  • 73 vues
  • Dernière réponse par Timothée

Timothée
Timothée

On a newly setup Pixel 4 I installed Lockwise and connected it successfully to my Firefox account using my password, then my authenticator app (I had to switch from Lockwise to the authenticator then back to Lockwise) since I use 2FA. Then it gets stuck at a stage where it synchronizes but never ends.

I tried disconnecting / reconnecting. Nothing changes. And by the way, my Firefox for Android has an issue with Sync has well (https://support.mozilla.org/fr/questions/1272644) I don't know if it's related.

I can't make a screenshot, it's forbidden but basically I've got no logins in it, and there is this bar at the bottom that says it's syncing.

I have the Play Store version installed released on October 31st.

On a newly setup Pixel 4 I installed Lockwise and connected it successfully to my Firefox account using my password, then my authenticator app (I had to switch from Lockwise to the authenticator then back to Lockwise) since I use 2FA. Then it gets stuck at a stage where it synchronizes but never ends. I tried disconnecting / reconnecting. Nothing changes. And by the way, my Firefox for Android has an issue with Sync has well (https://support.mozilla.org/fr/questions/1272644) I don't know if it's related. I can't make a screenshot, it's forbidden but basically I've got no logins in it, and there is this bar at the bottom that says it's syncing. I have the Play Store version installed released on October 31st.

Solution choisie

After a bit of investigating, it seems it doesn't work on my desktop either with the same problem as this ongoing issue: https://bugzilla.mozilla.org/show_bug.cgi?id=1595311

Apparently the sync server I use is unexpectedly in maintenance mode.

Lire cette réponse dans son contexte 👍 0

Toutes les réponses (1)

Timothée
Timothée Auteur de la question

Solution choisie

After a bit of investigating, it seems it doesn't work on my desktop either with the same problem as this ongoing issue: https://bugzilla.mozilla.org/show_bug.cgi?id=1595311

Apparently the sync server I use is unexpectedly in maintenance mode.