Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

My friend has reinstalled firefox many times and she keeps getting a notification from Microsoft that her laptop has a virus. What can she do about this?

  • 1 réponse
  • 1 a ce problème
  • 1 vue
  • Dernière réponse par user633449

more options

I am a frequent user of this forum and I told her I will submit this for my guys lol and gals. You have always served me well. This started as a maware issue so she had it removed reinstalled firefox then brought it back. She is a employee of mine and her bell via firefox stopped working so for now has been using Chrome. Anyways she went back to Firefox today and a popup appeared saying its from Microsoft that she has a virus all very suspicious to me

Any ideas for her?

Thanks and this is Natalie :)

I am a frequent user of this forum and I told her I will submit this for my guys lol and gals. You have always served me well. This started as a maware issue so she had it removed reinstalled firefox then brought it back. She is a employee of mine and her bell via firefox stopped working so for now has been using Chrome. Anyways she went back to Firefox today and a popup appeared saying its from Microsoft that she has a virus all very suspicious to me Any ideas for her? Thanks and this is Natalie :)

Toutes les réponses (1)

more options

It's possible that she is seeing a fake antivirus notification, which isin itself a virus, or an attempt to get you to install a virus or give a random group her information.

Please download and install malwarebytes (www.malwarebytes.com) and run a full scan, removing anything it finds. Then, update Windows entirely, and then run a scan with Windows Defender.

Let us know if this helps!