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firefox stopped accessing my outlook live email account

  • 1 réponse
  • 1 a ce problème
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  • Dernière réponse par FredMcD

Paulmoe
Paulmoe
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My email account is bookmarked. When I open the web site I am directed to a "log in" page. When I click on "log in", the page refreshes. Every time. I can log into the hotmail account with Google Chrome without any problem. Any thoughts?

My email account is bookmarked. When I open the web site I am directed to a "log in" page. When I click on "log in", the page refreshes. Every time. I can log into the hotmail account with Google Chrome without any problem. Any thoughts?

Toutes les réponses (1)

FredMcD
FredMcD
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Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem, Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Did this help?

While you are in safe mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}