Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

Thunderbird (60.6.1) on Windows 10 (v1809) will not start again after terminating, reporting "Thunderbird is already running, but is not responding."

  • 1 réponse
  • 1 a ce problème
  • 5 vues
  • Dernière réponse par sfhowes

Alchemist990
Alchemist990
more options

Recently, after terminating Thunderbird (60.6.1) on Windows 10 (v1809), it will not start again, reporting: "Thunderbird is already running, but is not responding. The old Thunderbird process must be closed to open a new window".

W10 Resource Monitor shows that process components remain in memory, long after thunderbird.exe has terminated.

I also have a similar problem with Firefox (v66.0.3), showing the same failure to eliminate Forefox components from memory after termination, and the same failure to restart.

The only way I have found to fix the problem is to reboot. Ugh!

Recently, after terminating Thunderbird (60.6.1) on Windows 10 (v1809), it will not start again, reporting: "Thunderbird is already running, but is not responding. The old Thunderbird process must be closed to open a new window". W10 Resource Monitor shows that process components remain in memory, long after thunderbird.exe has terminated. I also have a similar problem with Firefox (v66.0.3), showing the same failure to eliminate Forefox components from memory after termination, and the same failure to restart. The only way I have found to fix the problem is to reboot. Ugh!

Toutes les réponses (1)

sfhowes
sfhowes
  • Top 10 Contributor
more options

Duplicate, answered here: https://support.mozilla.org/en-US/questions/1256342