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Thunderbird on Mac crashes when two chat accounts are set to auto-login

  • 2 réponses
  • 1 a ce problème
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  • Dernière réponse par blakeud

blakeud
blakeud
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This behavior only seems to happen on a mac (OSX v10.13.3), and only when two google hangout accounts are set to auto-connect on startup. It doesn't happen to me on a PC or if I disable the auto-connect option on either chat account, and connect to it manually after the other one auto-connects. This crash is consistently reproducible, happens when all addons are disabled, and happens when thunderbird is uninstalled and cleanly reinstalled.

The crash log is here: https://crash-stats.mozilla.com/report/index/29cb54eb-5ea6-4fad-a03e-7bc220180227

Is this something that I can fix on my end, or is it something I should submit a bug report for?

Thank you, Blake

This behavior only seems to happen on a mac (OSX v10.13.3), and only when two google hangout accounts are set to auto-connect on startup. It doesn't happen to me on a PC or if I disable the auto-connect option on either chat account, and connect to it manually after the other one auto-connects. This crash is consistently reproducible, happens when all addons are disabled, and happens when thunderbird is uninstalled and cleanly reinstalled. The crash log is here: https://crash-stats.mozilla.com/report/index/29cb54eb-5ea6-4fad-a03e-7bc220180227 Is this something that I can fix on my end, or is it something I should submit a bug report for? Thank you, Blake

Toutes les réponses (2)

Matt
Matt
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  • Top 10 Contributor
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I will file the bug for you. https://bugzilla.mozilla.org/show_bug.cgi?id=1441694

I suggest you add yourslf to the C list for the bug so you will be emailed with updates.

Please restart Thunderbird will addons disabled from the help menu and report the result.

blakeud
blakeud Auteur de la question
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Thank you Matt. I've followed the bug.

When I restart with addons disabled Thunderbird launches fine, but without logging into either of the chat accounts. When I click "Show Accounts" I get the standard message "Automatic Connection Settings have been ignored because the application is currently running in Safe-Mode." When I click "Connect Now" the same crash happens again.

Thanks again.