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Strange message "Downloading (e.g) 4 of 6 in inbox", and slowness. (win7)

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  • 1 a ce problème
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  • Dernière réponse par AnnieRight

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At bottom left of page in Thunderbird I continually get a message "Downloading (e.g) 4 of 6 in inbox"

This appears ALL the time even though all mails are already downloaded.

Downloading of new messages in inbox is also often very, very slow. Please help.

Thank you Regards Annie

At bottom left of page in Thunderbird I continually get a message "Downloading (e.g) 4 of 6 in inbox" This appears ALL the time even though all mails are already downloaded. Downloading of new messages in inbox is also often very, very slow. Please help. Thank you Regards Annie

Modifié le par Wayne Mery

Solution choisie

Please start *Windows'* safe mode with networking enabled - win7 https://support.microsoft.com/en-us/help/17419/windows-7-advanced-startup-options-safe-mode#start-computer-safe-mode=windows-7

Still In Windows safe mode, start thunderbird in safe mode - https://support.mozilla.org/kb/safe-mode-thunderbird

Does problem go away? Please post to let us know results.

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Solution choisie

Please start *Windows'* safe mode with networking enabled - win7 https://support.microsoft.com/en-us/help/17419/windows-7-advanced-startup-options-safe-mode#start-computer-safe-mode=windows-7

Still In Windows safe mode, start thunderbird in safe mode - https://support.mozilla.org/kb/safe-mode-thunderbird

Does problem go away? Please post to let us know results.

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Morning Wayne

All sorted. Thank you so much for your help - very much appreciated!

Regards Annie